SHIPPING IN USA FREE! Orders Over $50 Automatically Upgraded To Priority! International Orders Shipped At Actual Cost

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blissful dog free shipping

The Blissful Dog Shipping Quick Overview

FREE SHIPPING USA only | FREE Upgrade to Priority With Orders Over $50 USA Only

Shipping Info USA

Ordering, Shipping & Tracking Info USA

• Free Shipping (in USA only) Over $50.00

• Free Upgrade to FEDEX 2-DAY or PRIORITY USPS SHIPPING (in USA only)*

• Orders are shipped business days Monday-Friday excluding holidays

•Orders placed on Friday after 12pm CST may not be shipped until the following business day-Monday

•If you contact us Friday evening, Saturday or Sunday you will be answered on Monday.

CAVEATWe are in a rural area in far northern Minnesota and sometimes the weather gets the best of us and roads, etc are closed. 🥶 We also do not have Sat/Sun pickup from any courier in this area.

Our all-natural products need a tiny bit of extra care during extreme weather.

HOT WEATHER: If over 85 F, pop entire package into refrigerator for 10-15 minutes. Melting and re-solidifying does not harm product at all. As needed, we include a free freezer pack with Priority Mail orders. 

COLD WEATHER:Allow product to come to room temperature before using. Pop in pocket, but no microwaving!

Your product came from far, FAR northern Minnesota, so it will leave here hockey puck cold/frozen from November-April.

• Your order is packed in a bubble envelope or box and sent First Class USPS, FedEx 2-Day, UPS or Priority Mail

• For larger weight orders (shampoo gallons, etc.) we ship best rate via UPS, FedEX Ground or USPS 

• Your order is shipped FAST with 24-48 hours of receipt Monday-Friday

Once your order is out of our hands it is LITERALLY out of our hands. We have zero control over what the carrier does after they have your package

Where Is My Tracking Info?

• Your tracking info is sent via email or text when your package is picked up by the carrier

• Check email and spam folder if you do not receive tracking within 48 hours of purchase (excluding holidays, weekends)

###Save the email with tracking info until your order arrives, it has a lot of "What To Do If" Info

*Caveat - We are in a very rural area in far northern Minnesota. We do not have Saturday USPS, FedEx or UPS pickup/delivery.

Also, if you place an order on Friday after noon central time, it will not go out until Monday (Tuesday if Monday is a holiday).

We will accommodate you as best we can within the parameters of the space-time continuum of 2022 and beyond.

They say everytime you see "Policies" or FYIs written out on websites/stores/businesses there is a story behind them. That's all.

International Shipping Info

First, please know we value your business and can only imagine how frustrating it must be dealing with multiple post offices just to buy a small item. We wish it were better.

International Shipping Costs
Here is a general guideline/rough idea for international shipping costs; 

• 2 oz -8 oz $13.75

• 8oz -2 lb $23.00

• Priority Mail Medium Box $35.00

You are responsible for duties, tariffs & fees.

International customers – Tracking Information usually stops in Chicago, IL 

We follow the letter of the law on all Customs Declarations. Your order is stamped DOG GROOMING and FYI, the Harmonization Code is 3305900000.

The buyer/recipient (You) are responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country. Additional charges for customs clearance are your responsibility. 

We have no control over these charges, of course. If you are concerned about possible charges please check with your Customs office and/or Postal Service.

For the last couple of years the postal services seem to be drowning. We get it and I don't want to go all Karen on them, so we'll keep doing all we can to get you your purchases in a somewhat timely manner.

We realize shopping from us is expensive for our international clients. We wish we could do anything about it, but it is completely out of our control.

Rates are the exact rates charged by the USPS/FedEX or UPS on the day we ship your order. The cart configures the rate based on the weight of the items purchased and the country of the final destination.

We do NOT add any handling fees or extra charges.

Tracking Information may stop in Chicago, IL as that is where the bulk of our packages leave the USA. This does not mean it is “stuck” in Chicago, it means your package is on the metal bird and on its way!

The Blissful Dog is not responsible for any tariffs or taxes imposed by your country. We follow the letter of the law on all Customs Declarations. Your order is stamped DOG GROOMING and FYI, the Harmonization Code is 3305900000.

The buyer/recipient is responsible for all fees imposed, including import taxes, customs duties, and fees levied by the buyer's country.

Additional charges for customs clearance are your responsibility.

We have no control over these charges, of course. If you are concerned about possible charges please check with your Customs office and/or Postal Service. We are not given info about any charges at the time of shipping.

Shipping Specifics

Your order is packed in a bubble envelope or box and sent First Class USPS, FedEx 2-Day, UPS or Priority Mail.

For larger weight orders (shampoo gallons, etc.) we ship best rate via UPS, FedEX Ground or USPS Your order is shipped FAST with 24-48 hours of receipt.

Once your order is out of our hands it is LITERALLY out of our hands. We have zero control over what the carrier does after they have your package

Your tracking info is sent via email or text when your package is picked up by the carrier.

Check email and spam folder if you do not receive tracking within 48 hours of purchase (excluding holidays, weekends).

Save the email with tracking info until order arrives, it has a lot of "What To Do If" Info

International customers – Tracking Information stops in Chicago, IL 

HOT WEATHER: If over 85 F, pop entire package into refrigerator for 10-15 minutes. Melting and re-solidifying does not harm product. As needed, we include a free freezer pack with Priority Mail orders. 

COLD WEATHER:Allow product to come to room temperature before using. Pop in pocket, but no microwaving!

Your product came from far, FAR northern Minnesota, so it will leave here cold/frozen from November-April. Yeah, really.

Package Lost? Never Arrived?

• Track it first
• Don’t have tracking? Check spam folder. Can't find it?
Contact us for tracking info

All the carriers seem to be taking longer than usual for the last couple of years, especially USPS.

What To Do If Tracking Shows Your Package As Delivered & You Don't Have It

If the tracking info says the package was delivered and you don’t have it, don’t despair, we have options.

Sometimes postal carriers scan or mark packages as delivered, but you may not get it for another day or so. Annoying, I agree.

TIP! THIS WORKS! Print out the tracking info saying your package was delivered and leave it in mailbox with a note telling your carrier you did not receive the package and ask what you should do next (this works more often than you might think).

Don't have a printer? Leave a note with the details and ask them what you should do.

Ask them to be your postal hero! 

Check with others in your household who may have it

Check with neighbors, especially if packages have been mis-delivered before

If no luck with any of these steps THEN contact us

• Print out tracking info saying your package was delivered and leave it in mailbox with a note telling your carrier you did not receive the package and ask what you should do next (this works more often than you might think). Ask them to be your postal hero! No printer? Leave a note.
• Check with others in your household who may have it
• Check with neighbors, especially if packages have been mis-delivered before
• Sadly, we do not have access to any more tracking info than the same tracking number you get. We wish we did. 😢

There's a Problem? Please Allow Us To Make It Right

Bliss Tip!The ONLY access we have to your address is what we are sent. We never type it ourselves, it is all computer to computer. Unless you call your order into us, of course.

That said, sometimes PayPal, Etsy will use an old address, please, double check your order.
• If your order has not shipped we will gladly cancel or change the order as desired.
• Please call or email with WRONG ADDRESS as Subject Line. Warning! We ship FAST. We're on Central time.

Please allow us to make it right.

Seriously, we will do everything to fix the error, please contact us or call 1.855.DOG.BLISS 

Not What I Ordered! My Dog Is Annoyed!

• If your order is wrong, please allow us to make it right.

Seriously, we will do everything to fix the error, please contact us or call 1.855.DOG.BLISS 

What If I Need To Change Or Cancel My Order?

If your order has not shipped we will gladly cancel or change the order as desired. Please call or email with CANCEL ORDER as Subject Line. Warning! We ship FAST.

Seriously, we will do everything to get you what you want, please contact us or call 1.855.DOG.BLISS