How do I contact The Blissful Dog?
We want you to be happy with your The Blissful Dog purchases. Period.
Contact us via the Contact page or:
Available seven days a week from 10-8 Central time.
How fast will my order ship? I want my stuff!
I am FAST. In 1-2 working days your order will be on its way to you and your dog. Not including holidays or the rare event of a blizzard or zombie apocalypse (happens, not that often). If I need to touch base with you concerning your order, there may be “back and forth” time added to this estimate.
All orders are shipped First Class via USPS, both within the US and Internationally, unless you have selected the Priority Mail option.
What are your shipping rates?
We charge the exact postal charges based on the weight of the item, packaging and the destination. Visit the USPS for more. Shipping rates from the USA to other countries dramatically increased on January 27, 2013. To my international clients customers, I feel your pain, but it is what it is.
How can I pay you for my cool stuff?
We accept PayPal, Visa, MasterCard, American Express or Discover, send us a check or money order and cash, cold hard cash. Shop here online, via my ETSY Shop or call me to place your order.
WANT TO USE A CHARGE CARD BUT DON’T LIKE ENTERING YOUR INFO ONLINE???
Place your order with me, if you prefer. 1.855.DOG.BLISS, 218.243.2845 or 218.368.5450 (cell). Hours 10-8 Mon-Sun Central time. I am not an early bird.
Do you ever have specials or coupons?
Yes, we do. Sign up for our newsletter to get specials, coupons and such and I promise, you will not be bombarded with newsletters! Please “Like” us on our Facebook page and watch for coupons. I gotta say it – Coupon codes MUST be entered correctly at checkout. You should see the discount BEFORE payment confirmation.
What is your return policy?
We want you to be happy and ecstatic with your The Blissful Dog stuff, so if you are not let us know. I really prefer to handle anything along those lines on a case-by-case basis rather than have a hard and fast “Policy.” Unhappy? Let’s figure out what it will take to make you happy and take it from there. Shipping fees, including return shipping fees, are not refundable. If you purchased our products from a store or raffle etc. you will need to return it through them.
How is my privacy protected?
We never, ever, EVER share your personal information with anyone. Sensitive information entered online is encrypted and transmitted using SSL (Secure Socket Layers) technology provided by PayPal. If you sign up for our newsletter it goes straight to MailChimp and they don’t monkey around – bad pun, I know. I promise, your email address is never, ever shared with anyone. Here is the more complete version of all of this.
Your stuff rocks, I want it in my store! Do you offer wholesale?
Heck, yeah! We are actively seeking new stores, veterinarian clinics, grooming shops and more to partner with on sharing The Blissful Dog. Please refer us to your favorite shops, groomer or vet. It would mean a lot to me and I send great thank you gifts. Here is our Wholesale Info.